FAQ

Frequently asked questions for SmartLife app

Q: How to download the Smart Life application on your smartphone and create your account on Smart Life?
A: This is the first step to your SmartLife experience



Q:How to configure your device with Smart Life?
A:Set your device with your phone
Q: How can I see if my iPhone is on a 2.4GHz network? (For Android user please check your router)
A: You need to make sure your network is set to 2.4Ghz

Q:How do i connect using AP mode?
A:If normal (EZ) Mode dont work
Q: How to update?
A: You need to make sure your SmartLife app is updated

Q: How to rename a device?
A: The same name will be used for voice command

Q: How do I change the icon of a device?
A: This will help organize your devices

Q: How to create a group?
A: You will be able to control multiple devices at once

Q: How to share? (The person you share with will need to have a SmartLife account)
A: You will be able to share your smart devices with someone

Q: How do I delete a device?
A: Remove a device from your library

Frequently asked questions for third party use (Google & Alexa)

Q: How to configure your device with Google Home?
Q: How to configure your device with Alexa?